Our products are made with extremely exacting standards and the utmost care is taken in producing them. Everything we sell is also just as nature intended; organically grown or wildcrafted, without the use of harsh chemicals or pesticides that could lessen germination rates of seeds or alter the preservation of the plants in their pure state. With this ultra-pure growing method and Mother Nature at the helm, there can, on rare occasions, be a harmless bug hiding in the herbal product. We do our absolute best to remove them from our products, but every once in a while, one may manage to sneak through.
But, be comfortable in the fact that we gladly offer our 100% SATISFACTION GUARANTEE in the event something like this happens with your product. We can simply issue a full refund (including the shipping charges) or we can send out a replacement package, extra carefully inspected if you wish. You simply need to let us know what you would like to do, and we are happy to assist in whatever way we can.
Part of the cost of striving for as natural and pure an herbal product as possible, is, on rare occasions, a random bug; not bad!