or CONTACT US
You can find out everything you need to know about our shipping policies, speed of order processing, cut-off times (cutoff or cut off) times and anything related to getting your package to you as quickly as possible here:
http://www.shamansgarden.com/t-shipping.aspx
As we state under “ORDER PROCESSING”:
How quickly do you process orders?
Even though we are swamped with orders, we process orders within 1-24 hours. USPS Express/FedEx will get your package to you next day if your order is placed before 3:00PM CST, and within 2 business days if it’s placed after 3:00PM CST or placed on a Friday. On rare occasions, depending on your town, Express is sometimes a 2-Day Delivery. **If we ship on the day we state we will ship, you are not entitled to a refund if your town was included in one of these 2-Day shipping exceptions.** Priority Mail gets you your order 1-4 days after you place your order, depending on your location, and heavier order will automatically switch to FedEx Ground unless you specifically request Priority and agree to additional shipping charges.
International Air is less exact, but typically gets to you within 7-10 days, though it has taken as long as 30 days to some places when the package is uninsured or unregistered. We also can’t guarantee unregistered international packages.
PLEASE NOTE that, due to the amount of attempted fraud, and as an additional protection to our valued customers, we must verify all orders that are not shipping to the cardholder’s billing address. ALSO, please be aware that ALL Express Orders MUST ship to the cardholder’s address, no exceptions.
If you have any other questions, please don’t hesitate to ask.
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